Return and Refund Policy

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Avenue 44 Candle Studio
Effective Date: 12-10-2025

At Avenue 44 Candle Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our business.

We may collect the following types of information when you interact with Avenue 44 Candle Studio:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details (processed securely through third-party payment providers).
   
• Order Information: Products purchased, order history, and transaction details.
   
• Communications: Emails, messages, or inquiries you send to us.
   
• Website Usage Information: IP address, browser type, and basic analytics to improve our website and services.
   

We use your information to:

• Process and fulfill orders
   
• Communicate with you about your purchases or inquiries
   
• Provide customer support
   
• Send promotional emails or updates (only if you opt in)
   
• Improve our products, website, and customer experience
   
• Comply with legal or regulatory requirements
   

We do not sell or rent your personal information. We may share your information only with trusted third parties when necessary, such as:

• Payment processors (e.g., credit card providers, PayPal, Shopify Payments)
   
• Shipping carriers to deliver your orders
   
• Service providers that help operate our website or business
   

These third parties are required to protect your information and use it only for the services they provide.

All payment information is handled securely by third-party payment processors. Avenue 44 Candle Studio does not store or have direct access to your full payment details.

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings.

You have the right to:

• Access, update, or correct your personal information
   
• Request deletion of your personal data (subject to legal or business requirements)
   
• Opt out of promotional emails at any time by using the unsubscribe link
   

To exercise these rights, please contact us using the information below.

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Avenue 44 Candle Studio does not knowingly collect personal information from children under the age of 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Avenue 44 Candle Studio
Email: Quesha@ave44candlestudio.com
Location: Texas